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Offer for potential victims

Contact us – we are here to support you!

We are here for you if you have been affected by human trafficking or are unsure whether what you have experienced can be identified as human trafficking. You may have experienced terrible things – violence, exploitation, coercion or control. You need to know that you are not to blame. No one has the right to exploit you or take away your freedom.

Human trafficking is a crime. You have the right to protection, help and a life in safety, regardless of whether you cooperate with the authorities or not. We are here to support you!

Our services are free of charge, confidential and, if you wish, available without providing any personal data.

You can find more information about human trafficking in the further information section.

What we can do for you

We accompany you on your journey – step by step, at your own pace. We listen to you, take you seriously and help you regain control of your life.

We support you, for example, through:

  • Initial consultations – by phone, chat or mail. You decide what you want to share.
  • Referral to personal support – to specialist counseling centres for victims of human trafficking in your area.
  • Referral to the relevant law enforcement authorities – if you wish, we can put you in touch with the relevant law enforcement authorities.
  • Information about your rights – so that you know what options you have.
  • Empowerment and support – so that you can take control of your life again.

How to reach us

  • via phone, email or chat (Monday to Friday between 9 a.m. and 3 p.m.)
  • We offer counseling in German and English, and in other languages by prior appointment.
  • Everything you tell us remains confidential and is subject to professional secrecy.

You decide – we are at your side.

You don't know who could help you, but would like to talk to someone about your situation?

 

Contact us!

We will help you find the right support.

The HELPline phone number:

0800 987 654 8

In case of emergencies, please call the police emergency number on 110!

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We are available Monday to Friday from 9 a.m. to 3 p.m. If you send us an email, we will get back to you as soon as possible.

Click on the chat icon at the bottom right!